Privacy Policy

W&B Landscaping & Cleaning Service · Poughkeepsie, NY · Last Updated: June 2026

1. Who We Are

W&B Landscaping & Cleaning Service ("we," "us," or "our") is a family-owned landscaping and hardscaping company based in Poughkeepsie, New York. We operate the website wnblandscapingny.com (the "Website") and provide landscaping, hardscaping, lawn care, and related outdoor services throughout Dutchess County and the greater Hudson Valley.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or contact us through any channel. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our Website.

2. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

• Contact information: Name, phone number, email address, and city/location when you submit a contact or quote request form.
• Project details: Information about the services you're interested in, your property, project timeline, and any other details you include in form submissions or direct communications.
• Communications: Records of your communications with us via phone, WhatsApp, email, or any other channel.

Information Collected Automatically

• Usage data: Information about how you interact with our Website, including pages visited, time spent, links clicked, and referring pages.
• Device information: IP address, browser type and version, operating system, and device identifiers.
• Location data: General geographic location derived from your IP address.

Information from Third Parties

• Information from social media platforms (Facebook, TikTok) if you interact with our pages or contact us through those channels.
• Information from Google if you submit a review or interact with our Google Business Profile.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests, inquiries, and communications in a timely manner.
• To provide, manage, and improve our landscaping and hardscaping services.
• To schedule site visits, estimates, and project work at your property.
• To send you relevant information about our services, seasonal offerings, or updates — only if you have opted in or have an existing business relationship with us.
• To comply with applicable laws, regulations, and legal obligations in the State of New York.
• To analyze Website usage to improve our online presence and user experience.
• To detect and prevent fraud and protect the security of our Website and business.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling in any way that produces legal or similarly significant effects on you.

4. Sharing of Information

We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our Website or conducting our business (e.g., web hosting providers, email service providers, form submission processors). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
• Legal compliance: We may disclose your information if required to do so by applicable law, court order, governmental or regulatory authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
• Business transfers: In the event that our business is sold, merged, or transferred, your information may be transferred as part of that transaction. We will notify you of any such change.

We do not share, sell, rent, or trade your personal information with third parties for their marketing purposes.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us recognize returning visitors and understand how the Website is used.

The types of cookies we may use include:

• Essential cookies: Necessary for the Website to function properly.
• Analytics cookies: Used to understand how visitors interact with our Website (e.g., Google Analytics). These cookies collect information in an anonymized or aggregated form.

You can control cookie settings through your browser settings. Most browsers allow you to refuse cookies or to be notified when a cookie is being placed. Note that disabling certain cookies may affect the functionality of the Website.

We do not use cookies or tracking technologies for targeted advertising purposes.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, or as required by applicable law. Specifically:

• Contact and quote request information is retained for a reasonable period to allow us to follow up and provide services, and thereafter for as long as required by our business records obligations under New York law.
• Communications records may be retained for up to five (5) years for business and legal compliance purposes.
• Website usage data collected automatically is generally retained for no more than twenty-six (26) months.

When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable standards.

7. Your Rights Under New York Law

As a New York resident, you have certain rights with respect to your personal information, including under the New York SHIELD Act (Stop Hacks and Improve Electronic Data Security Act) and other applicable New York State privacy laws:

• Right to Know: You have the right to know what personal information we collect about you and how it is used.
• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., where retention is required by law or for legitimate business purposes).
• Right to Opt-Out of Marketing Communications: You have the right to opt out of receiving marketing communications from us at any time by contacting us directly.
• Data Breach Notification: In the event of a data breach that affects your personal information, we will notify you as required by the New York SHIELD Act and other applicable law, without unreasonable delay.

To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within thirty (30) days. We will not discriminate against you for exercising your privacy rights.

8. Security of Your Information

We implement reasonable and appropriate technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures are consistent with the requirements of the New York SHIELD Act and include:

• Use of HTTPS encryption for all data transmitted through our Website.
• Limited access to personal information to those employees and service providers who need it to perform their functions.
• Regular review of our data collection and storage practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. In the event of a security breach involving your personal information, we will notify you as required by applicable New York State law.

9. Children's Privacy

Our Website and services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at the contact information listed in Section 12. We will take steps to remove such information from our records promptly.

10. Third-Party Links

Our Website may contain links to third-party websites, including our social media pages on Facebook and TikTok, our Google Business Profile, and the WhatsApp messaging platform. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by our Website and through our direct business interactions.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

If we make material changes to this policy that significantly affect how we handle your personal information, we will take reasonable steps to notify you, which may include posting a prominent notice on our Website.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Business Name: W&B Landscaping & Cleaning Service
• Location: Poughkeepsie, New York
• Phone: (845) 584-6245
• Email: wandb.landscanpingservice@gmail.com
• WhatsApp: (845) 584-6245

We will respond to privacy-related requests within thirty (30) days of receipt.